Assistant Manager, Operations

Apple Gadgets Ltd

^{Apple Gadgets Job}

Vacancy

Not specific

Job Context

Apple Gadgets Ltd. Is looking for Assistant Manager for its Operations Department to serve as a great collaborator all the time offline and online operations. This position is a full time probationary position.

Job Responsibilities

• Assist top management by monitoring and supervising daily operations of organization.
• Supervise Sales & Customer Service team to ensure operational excellence and excellent customer services in both online and offline sales.
• Train up Sales & Customer Service team on best practices, company policies and service excellence standards.
• Monitoring the price change activities in different platforms (Facebook, Website, Google etc.)
• Align with people who can bring leads (Online/Dashboard/Query/Call)
• Monitoring sales pipeline and reduce the length of sales process and increase average sale.
• Creating action plan for sales Target and achieving sales goal

• Monitoring refund activities and informing concern department about refund issues.
• Conducting frequent outlet visits and working as a bridge between sales & service outlet and head office.
• Monitoring return and restock activities.
• Conducting monthly sales tracking and prepare necessary reports and analytics.
• Monitoring overall sales and conduct push sales promotions and for unsold products.
• Develop and maintain basic operational guidelines for team members as per management requirement.
• Determine team member’s requirements, work assignment and schedules for new projects.
• Resolving critical customer service issues regarding order, courier and after sales service.
• Coordinate with Managing Director in different operational issues and promotional activities.
• Assisting digital marketing team by providing necessary sales report for promotional and marketing activities.
• Assist in interviewing, recruiting, training, promotion, performance evaluation and termination activities as per requirement.
• Developing Hire-and-Fire Strategy
• Evaluate current operational strategies and recommend improvements.
• Generating operational reports for management as needed.
• Conducting operation activities for company as per management requirements.

Employment Status

Full-time

Educational Requirements

• Bachelor degree in any discipline, Masters degree in any discipline, Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
• Skills Required: Ability to Work Under Pressure, Forecasting, good communication skill, Sales & Marketing, Security, Supervision, Team management

Additional Requirements

Only males are allowed to apply

Job Location

Dhaka

Salary

Tk 25000 to 35000 (Monthly)

Compensation & Other Benefits

• Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

How to apply

Send your CV to hr.applegadgets@gmail.com

Application Deadline

16 Feb 2022

Application Deadline : 16 Feb 2022

Published On

17 Jan 2022

Company Information

Apple Gadgets Ltd Address : Apple Gadgets Ltd. JJR Heritage, Level 7, House #147, D-1, Green Road, Pan the path, Dhaka 1205Web : www.applegadgetsbd.com Business : Apple Gadgets Ltd. is a Multi-Branded Tech-Hub that offers Smartphones, Accessories & Gadgets- all under one roof both Retail and Online.
We sell experience and service in the package of Smartphones and Accessories -committed to provide the best: today, tomorrow and always!

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